Terms of service

Terms of Service

Last Updated: August 5, 2025

Welcome to ACB Auto. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or purchasing our products.

1. General Information

This website is operated by ACB Auto ("we", "us", or "our"). Throughout this website, the terms "you" and "customer" refer to any person who accesses our website, browses our products, or purchases products from us.

ACB Auto provides automotive parts, accessories, and related products designed to improve vehicle functionality, convenience, and driving experience.

By using our website, you confirm that you are legally capable of entering into this agreement and that all information provided by you is accurate and complete.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Attempt to gain unauthorized access to our website, servers, or systems;
  • Copy, reproduce, modify, or distribute website content without permission;
  • Use our website or products for illegal activities;
  • Provide inaccurate, fraudulent, or misleading order information.

We reserve the right to refuse service, cancel orders, or restrict access to customers who violate these Terms.

3. Product Information and Compatibility

ACB Auto specializes in automotive products. We make every effort to provide accurate product descriptions, images, specifications, and compatibility information. However, we cannot guarantee that every product will be compatible with every vehicle configuration.

Before purchasing, customers are responsible for confirming:

  • Vehicle make, model, and year;
  • Vehicle trim level and factory configuration;
  • Product compatibility requirements;
  • Installation requirements.

If you are unsure whether a product is suitable for your vehicle, please contact ACB Auto before placing your order.

ACB Auto is not responsible for compatibility issues caused by incorrect vehicle information provided by customers.

4. Automotive Installation Disclaimer

Automotive products may require technical knowledge or professional installation.

ACB Auto strongly recommends professional installation when required, especially for products involving electrical connections, vehicle disassembly, or system integration.

ACB Auto is not responsible for damage, malfunction, or vehicle issues caused by:

  • Incorrect installation;
  • Improper use;
  • Unauthorized modification;
  • Failure to follow installation instructions.

5. Orders and Payment

When placing an order with ACB Auto, you agree to provide accurate and complete order information.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

ACB Auto reserves the right to cancel or refuse any order due to:

  • Product availability issues;
  • Incorrect pricing information;
  • Suspected fraudulent transactions;
  • Incorrect customer information.

All payments must be completed before orders are processed unless otherwise agreed.

6. Pricing and Promotions

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing information.

Promotional offers and discount codes may have expiration dates, usage limitations, and product restrictions.

7. Shipping and Delivery

Shipping times displayed on our website are estimated delivery times only and may vary depending on destination, customs processing, shipping carriers, and unforeseen circumstances.

ACB Auto is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or events beyond our control.

8. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Customers must contact ACB Auto before returning any product.

Returned products should generally meet the following conditions:

  • Unused;
  • In original condition;
  • Include original packaging and accessories.

Products that have been installed, modified, damaged, or improperly used may not qualify for a refund.

9. Warranty and Product Support

Warranty coverage and product support are provided according to our Warranty Policy.

Warranty coverage may not apply to products damaged due to improper installation, misuse, accidents, or unauthorized modifications.

10. Intellectual Property Rights

All website content, including but not limited to text, images, graphics, logos, product descriptions, and website design, is owned by or licensed to ACB Auto.

You may not copy, reproduce, modify, or distribute any content from our website without prior written permission.

11. Third-Party Services

Our website may use third-party services including payment providers, shipping providers, analytics tools, and marketing platforms.

ACB Auto is not responsible for the policies, services, or practices of third-party providers.

12. Limitation of Liability

To the maximum extent permitted by law, ACB Auto shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Product installation;
  • Product use or misuse;
  • Vehicle compatibility issues;
  • Shipping delays;
  • Website interruptions;
  • Third-party services.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

13. Disclaimer of Warranties

Our products and services are provided on an "as available" and "as is" basis unless otherwise stated.

We do not guarantee that:

  • The website will always operate without interruption;
  • Product information will always be completely error-free;
  • Products will meet every customer's personal expectations.

14. Customer Reviews and Submitted Content

If you submit reviews, photos, videos, comments, or other content to ACB Auto, you grant us permission to use, reproduce, modify, and display such content for marketing and promotional purposes.

You confirm that submitted content does not violate any third-party rights.

15. Changes to These Terms

ACB Auto reserves the right to update or modify these Terms at any time.

Changes will become effective immediately after being posted on this page. We encourage customers to review these Terms periodically.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

ACB Auto
Email: support@acbauto.com
Website: https://acbauto.com/