Terms of service
Terms of Service
Welcome to Monster Kendama. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.
1. General
This website is operated by Monster Kendama. Throughout the site, the terms “we,” “us,” and “our” refer to Monster Kendama. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.
2. Online Store Terms
By using this site, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our website.
3. Products and Orders
We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content on the site will always be completely accurate, current, or error-free.
We reserve the right to:
- limit the sales of our products to any person, region, or jurisdiction
- limit quantities of any products or services
- discontinue any product at any time
- refuse or cancel any order if we suspect fraud, unauthorized activity, or misuse of our services
All orders are subject to availability and acceptance.
4. Pricing and Payment
All prices shown on our website are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without prior notice.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website.
5. Shipping and Delivery
Shipping times are estimates only and are not guaranteed. Delays may occur due to carriers, customs, weather, peak seasons, or other factors beyond our control.
Once an order has been shipped, delivery responsibility will be subject to the tracking and shipping process. For package tracking issues, we may refer to the tracking information provided by the relevant carrier or tracking platform.
6. Returns and Refunds
Our Return & Refund Policy forms part of these Terms of Service. By placing an order on our website, you also agree to the terms of our Return & Refund Policy.
Refunds may be requested before shipment. After delivery, returns may be accepted only if the item is returned in unused condition and does not affect resale. Damaged-item claims require a valid unboxing video and must be reported within 48 hours after delivery. Lost-package claims are handled according to our posted refund policy.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, product descriptions, graphics, and design, is the property of Monster Kendama or its content suppliers and may not be copied, reproduced, distributed, or used without prior written permission.
8. Third-Party Services and Links
Our website may include links to third-party websites or services. We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party websites, and we do not assume any liability for third-party materials, products, or services.
9. User Conduct
You agree not to:
- use the website for unlawful purposes
- attempt to interfere with the security or proper working of the website
- submit false, misleading, or fraudulent information
- copy, scrape, or exploit any part of the website without authorization
We reserve the right to restrict or terminate access to the site for any user who violates these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, Monster Kendama shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
11. Indemnification
You agree to indemnify, defend, and hold harmless Monster Kendama from any claim, demand, loss, liability, or expense arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates, without regard to conflict of law principles.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at: